For an existing issue
Include the device or system, the symptom and when it started. Explain whether one person or several are affected, and mention any recent change to equipment, software or the connection.
Talk to Mega IT about your business technology
Describe a current IT issue or a planned change. You can start with the task your team needs to complete.
Business IT enquiry
Send your outline and contact details below, or call the business directly.
Required fields are marked *. Your contact details are used to respond to this enquiry.
What to include in an IT enquiry
For a planned setup
Describe the outcome you need, the number of users or devices and the systems involved. An office move, new workstation or software change can each have different access, network and data requirements.
Protect account information
Please keep passwords, recovery codes and private account details out of the enquiry. Necessary access can be arranged directly when the support scope is discussed. Call before visiting the Windsor address.
Business IT questions
Useful answers before you get in touch.
Do I need to diagnose the problem before getting in touch?
No. Explain the task, what happens instead and which people or devices are affected. A clear description of the symptom is a useful starting point.
Can I enquire about a new office setup?
Yes. Include the office location, the number of users and devices, the applications involved and any shared resources. Mention the timing of the move or change.